WAVER Guest WiFi solution is a hardware-based, subscription-free, WiFi  authentication and marketing solution which uses Captive Portal authentication in order to interact with guests when connecting to a WiFi network.

A recent study from BT Telecommunications giant found that 87% of consumers access the Internet while dining in a restaurant. Offering Guest WiFi at your restaurant, event venue, or retail store is a service your customers look for and expect.

Why properly configured Guest WiFi is important for your business?

Security: Most of the business owners are using the traditional ISP routers. In the best case, these devices are configured to provide WiFi using just a WPA key that allows guest and local devices to connect to the WiFi network. This network is used by local staff devices, printers, servers etc. and it poses a security threat if left unmanaged. WAVER Gateway will create a completely isolated Guest WiFi network, which means that a possible attacker will not be able to connect and “see” any devices, printer or servers. All guest details such as Device MAC, Device type, Login time, Login data etc. are being logged in the device’s internal memory, which allows administrators to troubleshoot easily any network security issues.

Performance: Unmanaged Guest WiFi it’s like the wild west. Everyone has experienced slow, unreliable connection or troubles while trying to connect to a WiFi service even with strong signal in a venue with multiple users. Usually this issue is “fixed” for a while after the staff reboots the main router, and returns after a while. This happens because most of the routers have limited resources and are not designed to handle the amounts of concurrent connections. Managing the Internet bandwidth is also essential when comes to sharing a single internet connection with multiple users. With WAVER you will be able to set easily the maximum allowed data and speed for each user that connects to your network, avoiding this way the whole network performance degradation. Our products have been especially designed to support multiple concurrent connections in order to give your venue 99.999% WiFi uptime.

Marketing: For your customers, having free WiFi improves their experience in your business, whether they’re dining, shopping, or sitting in your waiting room. In the long run by utilizing WiFi marketing they’ll get an improved experience more tailored to what they want. Your marketing strategy can be incredibly simple or you can have multiple marketing strategies at once all related to your Guest WiFi.

Branded Login: As soon as your customer goes to access your WiFi, they can be greeted with a branded page that features a promotion, new product arrivals, or another message you are trying to share.

Email and Social Login: Email communications is essential for retail, restaurant, and other customer-service based industries. You can send targeted promotions, coupons, and all kinds of information that will bring visitors to your business. Social WiFi marketing works when your customer uses a social media account to login. By signing in with Facebook, you get an incredible amount of information along with contact information. Asking for an email address in order to access your Guest WiFi is much more likely to work and from there you have a direct method of communication straight from your WAVER device or by using a third-party marketing platforms by uploading the captured guest data.

Guest Feedback: Having reviews are an excellent way to improve your reputation and get the word out about your business. With WAVER you can get the reviews by using the internal Feedback system or by linking the login page to Google, TripAdvisor, Booking, Yelp or any third-party review page. This way you will always be able to learn more about how you can provide a better experience.

Paid Access: Using our solution you can advertise VIP Access using individual voucher codes for logging in and providing higher speeds by requesting from customers to pay for the premium service.

WAVER network gateways can be used by commercial real estate, airports, cruise ships, cafes, bars, restaurants, hotels, and any place people socialize. Any business or person can purchase our hardware and use it with any Internet connection anywhere in the world.

Our solution is completely hardware-based. By purchasing the hardware that fit your requirements, you will get all powerful features packed in a single box with lifetime free updates. There are no subscriptions or monthly fees.

You can choose your WAVER Gateway depending on the maximum number of guests that are expected to use the WiFi service at the same time and based on the connection speed provided by your ISP. Calculate the active guests by counting the number of people being present in your venue during the peak hours.

Small venues: ODY Series – 200 active guests (100M or 1Gbps models available)
Small and Mid-sized venues: G-Series – 200 or 500 active guests (up to 1 Gbps)
Outdoor & LTE Powered Hotspots: AirFinity LTE Series – up to 500 active guest (up to 1 Gbps, Dual-WAN, SIM Card)
Large-scale Hotspots: ControlX Series – Unlimited active guests (up to 2 Gbps, Dual-WAN, Dual-PSU)

If you are not sure which WAVER product to choose, please feel free to ask our support team

A captive portal is a web page that a user must view and interact with before being given access needs to a public network. It is mainly used for authentication purposes and is usually in place for free WiFi hotspots, business centers, airports, lounges and lobbies.

No expert knowledge or coding needed. WAVER Products come with a powerful and easy to use Captive Portal editor which lets you create your own fully-branded portal. You can choose from a variety of different themes or create your own with your choice of colors, images, logos, videos, buttons and texts. 

Installing WAVER Gateway is almost plug and play:

1. Use the included Ethernet cable to connect the INTERNET/WAN1 Port of WAVER with the LAN Port of your ISP Router
2. Connect the power supply and push the power switch to ON position
3. Wait approximately 1m 30sec for the first boot

Third-party Access Points can be used with WAVER as the main network gateway in order to expand network capacity and coverage. You can expand the advanced functionalities provided by our solution to a wider area by connecting your Access Points to the red GUEST Port of the WAVER Gateway. All Guest WiFi settings and Captive Portal features will be applied instantly to your existing infrastructure. WAVER products will work with any access point from any vendor working in bridge mode.

Tested Access Point vendors

– Cisco Systems *
– Ruckus *
– Cambium *
– Ubiquiti UniFi *
– TP-Link Omada *
– Mikrotik cAP *
– Samsung TV – SoftAP *
– LG TV – SoftAP *

* Trademarks and company names are the property of their respective owners.

Seamlessly Integrate Your WAVER Gateway with Ubiquiti UniFi: A Step-by-Step Guide

1. Initial Setup of WAVER Gateway

• Connect the WAN port of the WAVER Gateway to your internet source (modem or ISP connection).
• Access the Administration web interface through a connected device on LAN/MGMT Ports (default IP: http://192.168.10.1). If required, set the Guest DHCP server range and other necessary Guest network configurations according to your network requirements. (“GUEST NETWORK” page)
• Ensure the WAVER Gateway is fully operational and providing network services correctly. (you can plug a computer on the guest port to see if Captive Portal/DHCP Leases work as expected)
• Set a VLAN ID on the Guest Port that you will connect to your UniFi Network. (Eg. GUEST Port – VLAN ID: 10)
• Make sure “VLAN Traffic only” feature is enabled. (checkbox enabled by default)

2. Create a new network on the UniFi Network

• In UniFi, navigate to Settings > Networks to create a new virtual network.
• In the Router dropdown select “Third-party Gateway” and in the VLAN ID, enter the same VLAN that was configured earlier on your WAVER Gateway Guest Ethernet Port. (Eg. VLAN 10)
• Client devices that join a particular WiFi will be assigned to the corresponding VLAN associated with that WiFi instance. To configure this VLAN, Navigate to Settings > WiFi to create a new WiFi.
• When creating or modifying the WiFi Network, click the Network dropdown and select the network that you created earlier. This will assign the new WiFi network to the VLAN of the Guest network from the WAVER Gateway.

For more information regarding UniFi Virtual networks read this article.

3. Physical Connection

• Connect the Core Network Switch (where UniFi APs are connected) to the WAVER Gateway Guest Ethernet Port.

4. Verify the Setup

• Test Captive Portal/Internet connectivity and ensure that all devices are functioning correctly within the newly created network.

The following data are always being captured by default:
– Device MAC
– Device IP
– Device Vendor
– First Login Time
– Last Login Time
– Data usage
– Login History
– Login Method

Depending on the configuration, the following data can be captured:
Facebook Login Authentication: Full name, Email, Visits (Login Count), Marketing Consent
Email Connect Authentication: Extra fields (Name, Country, Age, Custom), Email, Visits (Login Count), Marketing Consent
Mobile Authentication (SMS): Extra fields (Name, Country, Age, Custom), Mobile, Visits (Login Count), Marketing Consent
Feedback system: User comments and rating
Live! Menu (QR Menu): Product ratings, Email, Name, Mobile etc.

ODY 100M Version ~ 500K
ODY Gigabit Version  ~ 1 Million
SmartOne G-Series ~ 1 Million
AirFinity LTE Series ~ 1 Million
ControlX CTRX-110 ~ 2 Million

The Live! Menu is a digital version of physical menu that is accessible for diners and drinkers on their smartphones during the login flow or after scanning a QR code. It is a free tool designed for restaurants, cafes, shops and other business types to provide their customers with an attractive digital menu and help them order with a few simple clicks directly from their smart devices.

When using the Voucher Authentication or Live! Menu (Real-time order handling), it may be needed to have a printer in order to print tickets. Since the printing margins are completely adjustable via the printing dialog, you can use any printer connected with a smart device or computer. (thermal printers recommended)

You can manage multiple WAVER Gateways installed in remote locations by using the PointX Centralized management platform. PointX has been especially designed for chain stores and service providers. It gives the ability to administrators to manage centrally user data stored on multiple locations. It offers centralized Captive Portal content and Email/SMS campaign management. During the initial setup, you can configure the remote device to sync with the PointX server before sending it to the customer location. This will make remote device installation completely plug-and play without requiring an IT on the remote side. If you have any questions regarding PointX, please feel free to ask our support team

To centrally manage your WAVER devices through PointX CM, please follow these steps:

1. Create a PointX CM Account: Visit pointxcm.com and sign up.

2. Log in to your PointX CM Dashboard.
– Change the default admin password from “Settings – Users & Privileges” page.

3. Create a new Sync Profile.
– Go to “Sync Profiles” and click “New Profile”.
– Customize sync options regarding data and device settings.
– Save your changes.

4. Get PointX Server API Link and Key.
– In your PointX CM Dashboard, go to “Settings – Global Settings” page.
– Copy the API Link and API Key from the “Remote Devices API” section under “API Settings” tab.

5. Register your WAVER Gateway to PointX CM
– Access the Administration Panel of your WAVER Gateway.
– Navigate to “Integrations – PointX CM” and paste the API Link and Key.
– Choose sync time (5 to 120 minutes) and click “Save”.

6. Assign Device to Sync Profile
– In your PointX CM Dashboard, go to “Devices” page.
– Assign the new device with “Pending” status, to the profile created eariler in Step 3.

From now on, any changes made to the Sync Profile will reflect on all devices associated with it. You may create multiple profiles under one PointX CM account.

We recommend purchasing from our resellers near your location for faster delivery and lower shipping fees. You can order also directly from the product page, by selecting model and clicking the “Add to cart” button.

We ship worldwide.

Shipping costs are being calculated during the checkout, after providing the shipping address.

European Union (EU) – DPD Economy or DHL Parcel
Delivery time 2-5 days

USA, Canada and other countries – FedEx Intl. Priority or DHL Express
Delivery time 2-6 days

In accordance with European Law, you have a period of fourteen (14) days from receipt of your item(s) to exercise your right to cancellation.  The item(s) must be returned in its original condition. Please note that you have to cover the costs of returning the items back to us.

In order to accept the returned unit, an RMA code needs to be issued by us.
Contact us for RMA at: returns@wavertech.eu

The RMA shipment number must be visible on the the return package, and if you use Wavertech invoice – it must be included in the shipment otherwise if you use your own invoice – you need to include printed RMA shipment unit list in the shipment, or the package will be rejected and returned to customer.

Once we have received the items in our logistics center, a refund is initiated immediately. You will first receive a confirmation Email to notify you of the number of items returned and the amount to be refunded. It may take up to 8 to 10 working days from receipt of our Email for the refund to show up in your account. The money will then be refunded by the same payment method used to make the initial purchase.
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Return address : 
WAVERTECH LTD.
VASIL MECHKUEVSKI 22
2700 BLAGOEVGRAD BG
Phone: +359 249 123 99